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Warranty Policy

If a product covered by this warranty is determined to be defective because of defective materials, components, or workmanship, and the warranty claim is made within the warranty period, ECGMAC will, at its discretion, repair or replace the defective part(s) free of charge.

 

Workmanship and Materials

ECGMAC warrants that ECGMAC’s products meet the labeled specifications of the products and will be free from defects in materials and workmanship.

 

Software or Hardware

If the hardware or software of the product covered by this warranty is determined to be defective, and the warranty claim is made within the warranty period, ECGMAC will, at its discretion, repair or replace the defective part(s). ECGMAC will not provide a substitute product for use when the defective product is being repaired.

 

ECGMAC will not responsible for freight, insurance and customs duties for the returned products to ECGMAC.

All the maintenance should be carried out by technical personnel authorized by ECGMAC.


This warranty does not cover damage caused directly or indirectly by

◆ components were dismounted, stretched or readjusted.
◆ alteration or repair by anyone not authorized by ECGMAC.

◆ Replacement or removal of serial number label and manufacture label
◆ improper operations


 

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FAX: +86 755 27697823
E-MAIL : info@ecgmac.com

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